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Microsoft office stopped working on my mac. I can't open excel, powerpoint, or word, I have a mac book air -Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Outlook crashes even though you aren't actively using it. Outlook crashes when you start it. Try steps 1 through 3 in order until the issue is cleared. If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. Investigate possible issues. “According to Microsoft, ‘not all Office functionality may be available’ and stability problems may manifest where ‘apps unexpectedly quit.' ” “Microsoft notes in the same memorandum that Office for. All items deleted from the Deleted Items folder are still part of the Outlook 2011 database and are still taking up all of the disk space they did before you started deleting anything, except now they are hidden. 1) Quit Outlook. 2) Hold the Option key and launch Outlook. Instead of the normal interface, you will get the Microsoft Database Utility.

Outlook is a personal information manager from Microsoft. It is widely used as an email client application but has various smart integrated features such as calendar, task management, contact management, add-ins and many more.

Quite often many users report that they are facing issues with Microsoft Outlook, no matter if it was the latest installation or an old one. Like any other application, Outlook also has some issues and bugs of which some are known and have been fixed while there may be some which have not received required attention yet.

Microsoft Outlook Quit Unexpectedly Mac

One of the known common issues with Outlook is that it closes unexpectedly sometimes.

There are various issues which can be encountered by any Outlook user while working or just after opening the application itself such as Outlook has stopped working, crashing on startup, crashing in safe mode, Outlook not responding, Outlook crashing while sending emails or loading profile, and crashes because of rundll32 / olmapi32.dll / kernelbase.dll / wwlib.dll / ntdll.dll.

Though there could be many reasons behind why Outlook crashes or why it is crashing on your PC, in this article, we’ll walk you through a couple of issues and the outright solution of each issue respectively.

Why might Outlook be Closing Unexpectedly?

Convert img to dmg. There are many possible reasons for this issue, and we have listed down a few of the common ones below:

  • Corruption of Outlook PST iles
  • Virus or malware Infection
  • Incorrect Windows registry file
  • Compatibility issues
  • Crashes while trying to upgrade to the latest version
  • Too many Add-ins can cause Outlook crash

Uninstall Microsoft Office 2016 & install again

If your Outlook installation is a part of Microsoft’s Office suite and you face crashing issues or encounter Outlook has stopped working message, uninstalling Office 2016 & reinstalling it again might solve the issue. Doing this has helped many users follow the steps below:

  1. Go to Control Panel, and click on Programs and Features.
  2. Select Microsoft Office, right-click, and click Uninstall.
  3. Once Office uninstallation is complete, install it again and check if the issue still exists.

Check your Security Software

System Security tools and software like McAfee, Avast, Avira, etc. Cause issues with Outlook due to some specific settings which you’ve set as per your preference or came enabled by default.

Try disabling the security software/antivirus tool temporarily and check if it helps or not; in most of the cases it turns out that the Security / Antivirus tool was the sole reason causing the tool from working. In case if the issue is fixed, you can uninstall antivirus/security software then.

Remove Outlook accounts and add again

For some cases, the issue might be with your Outlook emails accounts, and there is no way to confirm it straight. As, if the problem is with Outlook data file (OST or PST) then the file won’t remain accessible due to corruption or specific damage to the file structure and integrity.

Removing all your Outlook mail accounts may solve the problem; follow the steps below to do so:

  1. Press + S key, type Control Panel, and press Enter.
  1. Select Mail (Microsoft Outlook 2016) and click on Email Accounts..
  1. Now here, select and remove Outlook accounts one-by-one.
  2. Restart PC and add the accounts again and check if the issues are gone or not.

Disable Hardware Acceleration Functionality

Hardware acceleration is often used by most of the newest applications for Windows. To enhance the overall experience of Outlook, disabling the option of Hardware Acceleration available in the application would come to be a savior.

Follow the steps below for disabling hardware acceleration:

  1. Launch Outlook.
  2. Click on File tab > click Options.
  3. Click Advanced, check Disable Hardware graphics acceleration and click OK.
  1. For the change to take effect, close the application and start Outlook again.

Disable All Outlook Add-ins

If you have installed Add-ins in Outlook to bring the extra features and functionality to boost the productivity and workflow, then you might need to disable all the Outlook Add-ins currently installed. For most of the Outlook users, this is found as a common issue existed amongst all.

Follow the steps below to disable Outlook Add-ins:

  1. Open Outlook.
  2. Click on File tab, click Options, and select Add-ins.
  1. In the new sub-menu windows, click Go, deselect all the active Add-ins, and click OK.

Microsoft Outlook Quit Unexpectedly

  1. Now, close Outlook and restart it and check if the issues are solved.

If Outlook doesn’t start at all, try launching it in Safe Mode; follow the below steps:

Press and hold CTRL and run Outlook, this combination will trigger the command for Outlook to open in Safe Mode. Many users commonly report Kaspersky Anti-Spam add-on as causing the issue, and so disabling it solved the issue for them.

Microsoft Outlook Quit Unexpectedly Mac Is Gone Back

Disable Host IPS on MacAfee Antivirus Software

If MacAfee Antivirus software is installed on your system, then you should know that some of its features may cause crash problems. Below are the steps to follow to fix this issue:

  1. Right-click MacAfee antivirus software icon present in the system tray on your Windows machine.
  2. Right-click MacAfee antivirus software icon present in the system tray on your Windows machine.

It might bother you, but you have to repeat this process every time you start your Windows machine. This solution has been working successfully for most of the users.

Above concerns are the most common which are talked amongst many Outlook users and hopefully, by following the respective steps you would be able to fix the issues.

Kernel for Outlook PST Repair

Outlook PST Repair tool by Kernel is a professional tool that resolves problems or concerns regarding Outlook PST data file.

You can use this tool to migrate from the Outlook email client to different email clients with ease of accessibility and simplicity of operations. Also, with the tool, you can repair the corrupt or damaged Outlook PST file and recover data with the same file structure and folder hierarchy as of the original file.

Conclusion

Above listed are the issues which came to be the most common, which are encountered by many Microsoft Outlook users, and because of these issues, Outlook was closing unexpectedly. There was no loss of data due to these problems, but it was certainly a headache, and we’ve addressed all of the above problems with the most appropriate solutions.

On one occasion, when I launch the Outlook and it not responding and the prompt shows me that Microsoft Outlook has stopped working. Then I found there are four workarounds on how to fix Microsoft Outlook has stopped working. Walk through the steps below to address the issue.

Way 1: Fix 'Microsoft Outlook Has Stopped Working' in Safe Mode

Step 1: Close the application when Microsoft Outlook is not working.

Step 2: Press Windows key + R combination to invoke Run dialog. Input 'Outlook.exe /safe' and hit Enter. Once the Microsoft Outlook restarts, it works in safe mode.

Step 3: remove the needless add-ins.

For Microsoft Outlook 2010/2013/2016: Click File at the top-left corner, then tap on Options in the left panel. The Outlook Options window will pop up next, click on Add-ins then Go.

For Microsoft Outlook 2007: Click Tools on the menu bar and select Trust Center from the drop-down. Click on Add-ins and Go.

Step 4: Check on the add-ins you needless and Remove. Relaunch your Outlook to check it.

Way 2: Solve 'Microsoft Outlook Has Stopped Working' by SCANPST

Microsoft Outlook has stopped working it may be damaged while we using the application, so we can address the issue by running SCANPST.

Step 1: Press Windows + E to open File Explorer window, type SCANPST in the Search bar and hit Enter. Double-click on the result to run the program.

Step 2: In the Microsoft Outlook Inbox Repair Tool window, tap on Browse to choose the pst file to repair, click Start to begin.

Step 3: Click Repair to fix the broken pst file. When repair complete, click Ok to finish.

Way 3: Repair 'Microsoft Outlook Has Stopped Working' through Event Viewer

Step 1: In the Windows Search Box, type Event Viewer then Enter.

Step 2: Expand Windows Logs then click on Application. Find out items that named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. See the information under the General tab, locate the error file and delete.

Way 4: Rescue 'Microsoft Outlook Has Stopped Working' via Creating A New PST File

Step 1: Open Control Panel, click on Uninstall a program.

Step 2: Click On Microsoft Office program, and tap on Change.

Step 3: Check 'Repair' and then Continue. Waite for a while the reparation finished, close it. Relaunch the application to see if it works.

Microsoft Outlook Quit Unexpectedly Mac Is Gone Away

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